Are you a compassionate leader with a passion for delivering exceptional care? As a Resident Care Manager, you will lead and support care teams to ensure residents receive high-quality, personalized services in a safe, respectful, and engaging environment. In this role, you will partner with residents, families, and healthcare providers to coordinate care, promote independence, and enhance overall well-being.
Location: Valencia Terrace
Schedule: Full Time (Sun-Thurs)
Pay Range: $75,000-$80,000
What You’ll Do
- Lead and oversee daily care operations to ensure consistent, high-quality service delivery
- Supervise, coach, and support care associates to promote excellence in resident care
- Monitor resident well-being and promptly address changes in condition
- Coordinate care services and collaborate with physicians and external healthcare providers
- Ensure accurate implementation of physician orders and care plans
- Oversee or support medication management processes (as applicable)
- Review documentation to ensure accuracy, completeness, and regulatory compliance
- Respond promptly and professionally to resident, family, and team member concerns
- Manage staffing, scheduling, and workflow to meet operational and budgetary goals
- Support payroll processes, including timekeeping and labor management
- Lead hiring, onboarding, training, and performance development of team members
- Foster a culture of engagement, recognition, and continuous improvement
- Participate in care conferences, team meetings, and daily operational planning
- Ensure compliance with all safety, regulatory, and organizational standards
- Promote resident dignity, independence, and quality of life
- Support the community sales process and overall resident experience
What You Bring
- High school diploma required; college coursework preferred
- Previous leadership or supervisory experience required
- 1–3 years of experience in senior living, assisted living, or a related healthcare setting
- LVN or LPN license preferred (or required based on state regulations)
- Strong knowledge of resident care practices and regulatory requirements
- Excellent leadership, communication, and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with electronic health records and basic computer systems
- Ability to respond effectively in emergency situations
- Flexibility to work weekends and holidays as needed
Requirements
- Must meet all applicable state licensing requirements (if required)
- CPR certification preferred (or required per state guidelines)
Our Standards of Excellence
- Live our Principles, Values, and Beliefs in every interaction
- Build strong relationships with residents, families, and team members
- Deliver care with integrity, dignity, and compassion
Why Join Us
Join a team dedicated to delivering exceptional care and meaningful experiences. As a Resident Care Manager, you will have the opportunity to lead, inspire, and make a lasting difference in the lives of residents and your team every day.
What’s in it for me? (Great Question!)
- Competitive pay
- Healthcare Benefits including Vision & Dental (Full-Time Only)
- Matching 401k
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 35 years.
All offers of employment are contingent upon the satisfactory completion of our pre-employment process. Requirements may include a drug screening, job-related physical examination, TB screening, background check, and any vaccinations or immunizations required by applicable state or local regulations.
Kisco Senior Living is an Equal Opportunity Employer.