The Resident Care Supervisor @ BridgePoint at Los Altos coordinates care services provided by care associates for the residents within the Care Department. Provides care for residents as directed by supervisor ensuring exemplary service is delivered with
integrity, dignity, and compassion. Responsible for the delivery of high-quality care while
encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being.
Full Time | Tuesday-Saturday | 10pm-6:30am
Pay Range | $27-29/hr
Hiring Bonus | $1,000
What will I do every day?
Regularly monitors and evaluates the health and well-being of the residents and assess levels of care needed whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required
Assist residents with simple requests as needed or finds appropriate associate to assist
Learns and understands resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction
Responds to all residents, family members and/or staff in a tactful and timely manner
Reviews all physician orders and with support from their supervisor and ensures the correct caries given
Familiar with medical terminology necessary in the delivery of care services to residents
May be asked to interface with physicians, care providers, and outside health services pertaining to the resident’s needs (i.e., hospital, outpatient service, home health, therapies, etc.)
Observes, reports and document all care provided to each resident in alignment with their care plan for each shift and immediately notifies Care Services Director of any changes in a resident’s condition or needs
May be asked to assist with planning, preparing, and monitoring daily work schedules to meet labor targets
May be asked to assist with reviewing payroll documentation to minimize missed punches, monitor overtime, and manage labor costs
Assess residents utilizing the company’s resident care software system
Manages emergency situations responsibly and calmly until aid arrives
Works as part of the team within the department and across the community
Attends staff meetings and daily stand-ups
Responsible for managing own payroll time-cards and must punch in/out in accordance with their pre-determined schedule
Always maintains resident confidentiality and privacy
Maintain high standards of personal appearance and grooming, which includes wearing uniform and name tag when working
Ensures open and honest communication with all associates
Suggests ways to create efficiencies
Ensure regulatory compliance and report any issues or concerns immediately
Support continuous improvement
Adhere to all regulations, laws and company standards, including the Associate Handbook
Understand and support the community sales process
Perform other related duties as required
What will I need to be successful in this role?
Be a great team player
Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) may be required
One to three years’ experience working in senior care
Special Requirements/Certifications I may need?
Must have or be able to obtain the appropriate State license required by law if required
CPR Certified is preferred
Basic competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and custom
Ability to work a flexible schedule, including weekends and holidays as needed
What’s in it for me? (Great Question!)
Competitive pay
A free meal per shift
Health-care Benefits including Vision & Dental (Full-time only)
Matching 401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB test, Background check and Physical Exam (all paid for by us).
*Kisco Senior Living is an Equal Opportunity Employer